Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: December 2024

1. Introduction

Welcome to designseed Ltd ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website designseed.cc or use our design services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Subscribe to our newsletter
  • Request a consultation or quote
  • Contact us via email, phone, or chat
  • Download resources or materials
  • Engage with our social media content

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Company information (company name, industry, size)
  • Project requirements and preferences
  • Communication history and preferences
  • Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website addresses
  • Device identifiers and technical information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. For detailed information about our cookie practices, please refer to our Cookie Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

Communicating with you about projects and inquiries
Processing payments and managing billing
Analyzing website usage and improving user experience
Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, court orders, or government requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate notice provided.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption

SSL/TLS encryption for data transmission

Secure Storage

Protected servers and databases

Access Controls

Limited access to authorized personnel

Regular Updates

Security patches and system updates

While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

You have the right to request access to the personal information we hold about you and to receive a copy of that information.

You have the right to request that we correct or update any inaccurate or incomplete personal information.

You have the right to request the deletion of your personal information under certain circumstances.

You have the right to receive your personal information in a structured, commonly used format and to transmit that information to another controller.

You have the right to object to the processing of your personal information for certain purposes, including direct marketing.

To exercise any of these rights, please contact us at:

Email: [email protected]

Phone: +44 20 7123 4567

Mail: 125 Baker Street, Marylebone, London W1U 6TU, United Kingdom

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted with appropriate safeguards in place to protect your information, including:

  • Standard Contractual Clauses approved by relevant authorities
  • Adequacy decisions by the European Commission
  • Other appropriate safeguards as required by applicable law

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period depends on:

  • The nature of the information collected
  • Legal and regulatory requirements
  • Business needs and relationship duration
  • Technical and operational considerations

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification (if you have provided your email address)
  • Displaying a prominent notice on our website

The "Last updated" date at the top of this Privacy Policy indicates when the policy was last modified. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email Us

Get in touch via email

[email protected]

Call Us

Mon-Fri: 9:00-17:30

+44 20 7123 4567

Our Office

designseed Ltd

125 Baker Street, Marylebone
London W1U 6TU
United Kingdom

© 2024 designseed Ltd. All rights reserved.